1. Shipping Information
Thank you for shopping with Dropmart. This Shipping Policy outlines important information regarding the shipping of your orders.
2. Shipping Locations
2.1. We offer shipping to customers located within India. If your location is not listed, please contact us before placing an order to inquire about shipping options.
2.2. Please note that we do not ship to P.O. boxes. A physical address is required for all deliveries.
3. Shipping Methods
3.1. We offer the following shipping methods:
- Standard Shipping: It is applicable on Cash on Delivery orders with a standard shipping charge of Rs. 49/-
- Free Shipping: It is applicable on orders above Rs 499/-
3.2. Shipping methods may vary depending on the destination and the product(s) ordered. You can select your preferred shipping method during the checkout process.
4. Order Processing Time
4.1. Orders are typically processed within 1-2 days of receiving payment.
4.2. During peak seasons or promotions, processing times may be longer. We appreciate your patience and understanding during such times.
5. Estimated Delivery Times
5.1. Estimated delivery times are provided during the checkout process based on the selected shipping method and your location. General estimated time for order delivery is 5-7 days depending on your location.
5.2. Please note that estimated delivery times are not guaranteed and may be subject to delays due to factors beyond our control, such as weather conditions, customs processing, or carrier issues.
6. Shipping Costs
6.1. Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the product(s), and the delivery destination.
6.2. The exact shipping cost for your order will be displayed during the checkout process.
7. Order Tracking
7.1. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
8. Lost or Delayed Shipments
8.1. In the rare event that your order is lost or significantly delayed during transit, please contact our customer support team, and we will assist you in resolving the issue.
9. International Shipping
9.1. For international orders, please be aware that customs duties, taxes, and fees may apply. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs.
10. Contact Us
If you have any questions or require further information about our Shipping Policy, please contact us at help@dropmarts.com.
